Masters Medspa - Terms and Conditions

 

Effective Date: October 28, 2025

Welcome to Masters Medspa (“Masters Medspa,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website www.masters-medspa.com and any services, products, or content we provide (collectively, the “Services”).By accessing or using our website, booking an appointment, or purchasing any product or service, you agree to be bound by these Terms. Please read them carefully.

1. Medical Disclaimer

All content on this website, including text, photos, videos, and other materials, is provided for informational purposes only. It is not intended as medical advice and should not be used to diagnose or treat any medical condition.Always seek the advice of a qualified healthcare provider regarding any medical questions or conditions. Individual results vary and cannot be guaranteed.

2. Eligibility

You must be at least 18 years old to receive treatments or to book services through our website.By using our website, you represent that you are of legal age and have the authority to agree to these Terms.

3. Appointments, Cancellations & No-Show Policy

Appointments may be booked online, by phone, or in person.A valid credit card is required to secure your appointment.We request at least 24 hours’ notice for cancellations or reschedules.Late cancellations or no-shows may result in a fee at Masters Medspa’s discretion.Certain services may require deposits or prepayment; these will be clearly communicated prior to booking.

4. Payments & Refunds

All prices are listed in U.S. dollars unless stated otherwise. Payment is due at the time of service unless prior arrangements have been made.Due to the medical nature of our treatments:All treatment sales are final.Packages, gift cards, and pre-paid services are non-refundable and non-transferable.If you experience an adverse reaction, please contact us immediately so our medical team can assess and document your concern.Retail skincare products may be eligible for exchange if unopened and returned within 14 days.

5. Results Disclaimer

Masters Medspa strives to deliver high-quality, natural-looking results; however, aesthetic outcomes vary by individual. We make no guarantees, warranties, or representations regarding results, timelines, or suitability of treatments.Before undergoing any procedure, you will be provided with detailed information, possible side effects, and aftercare instructions.

6. Privacy & Health Information

Your privacy is important to us. Our data collection and usage practices are outlined in our Privacy Policy.Any medical or treatment information you share may be protected under HIPAA (Health Insurance Portability and Accountability Act) and is handled in accordance with applicable laws and professional standards.

7. Website Content & Intellectual Property

All website content—including text, images, videos, logos, and design elements—is owned or licensed by Masters Medspa and protected under U.S. copyright and trademark laws.You may not reproduce, distribute, or create derivative works from our content without written permission.You may share or repost content from our website or social media for personal, non-commercial use only and must credit Masters Medspa.

8. Third-Party Links

Our website may contain links to third-party websites or services. Masters Medspa is not responsible for the content, privacy practices, or reliability of those third parties. Accessing these sites is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law:Masters Medspa and its affiliates, officers, employees, and contractors are not liable for any indirect, incidental, or consequential damages arising from your use of the website or services.Our total liability for any claim related to our services shall not exceed the amount you paid for that service.

10. Indemnification

You agree to indemnify, defend, and hold harmless Masters Medspa, its providers, and affiliates from any claims, damages, or expenses arising from your use of our website, services, or violation of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.Any disputes shall be resolved exclusively in the state or federal courts located in Orange County, California.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with the revised effective date. Continued use of the website or our services after such changes constitutes your acceptance of the updated Terms.

13. Contact Us

If you have questions or concerns about these Terms, please contact:
Masters Medspa, Inc.
📍 4950 Barranca Pkwy,
Suite 201, Irvine, CA 92604
📧 info@masters-medspa.com
📞 949-334-6003
🌐 www.masters-medspa.com